Archive for the ‘Customer Related’ Category

h1

Lowongan Kerja – SmartPLUS

June 4, 2008

Kesempatan bagi tenaga muda untuk bergabung sebagai ;

  • ASSISTANT TRAINER (AT),
  • CUSTOMER RELATIONSHIP (CR),
  • DIVISI MULTIMEDIA (DM), dan
  • LEADER OPERASIONAL (LO).

di bidang penyelenggaraan Pendidikan, Pelatihan dan Pengembangan Konsultasi Bidang Kesehatan dan Perumahsakitan di beberapa wilayah Republik Indonesia.
Kualifikasi Utama

  1. Usia maksimum 30 tahun.
  2. Berpenampilan rapi dan kepribadian menarik.
  3. Minimal menguasai software Word, Excel dan Powerpoint.
  4. Dapat menangani masalah troubleshooting pada komputer.
  5. Menguasai bahasa Inggris dan bahasa daerah di masing-masing wilayah kerja.
  6. Dapat bekerja sama dengan baik dalam satu tim.
  7. Bersedia melakukan uji sertifikasi internasional (AT).
  8. Menguasai potensi pariwisata dan sarana akomodasi di wilayah kerja (LO).
  9. Menguasai teknik negosiasi dan marketing (LO).
  10. Menguasai penggunaan kamera dan video digital (DM).

Wilayah Kerja

  1. Sumatra : Medan, Palembang.
  2. Jawa Bali : Jakarta, Bandung, Semarang, Solo, Yogya, Surabaya, Denpasar.
  3. Kalimantan : Balikpapan.
  4. Sulawesi : Makasar, Manado.

Formulir Aplikasi

  1. Online application, click www.lawangsewu.net
  2. Kirim CV Anda melalui email smartplus@lawangsewu.net ; atau ke alamat Jl. Subali Raya 257 Semarang.

Lain-Lain

Pendaftaran ditutup hari Kamis, 5 Juni 2008. Interview dan Uji Kandidat diadakan hari Minggu, 8 Juni 2008 di Ruang Diponegoro BAPELKES Jl. Pahlawan Semarang pukul 08.00-16.00 WIB. Info lebih lanjut hubungi HOTLINE 0817.800.534

h1

Lowongan Kerja – Vacant Position at ZTE Indonesia, PT

May 22, 2008

PT. ZTE Indonesia as subsidiary company of ZTE Corporation is one of the leading telecommunication solution suppliers based on China providing total solution to telecom carriers worldwide. ZTE’s over 26,000 employees are working in more than 70 countries and regions in Asia, America, Europe, Africa, etc. In coping with our expansion in local market depending on our Indonesian large project demand, ZTE is looking for outstanding employees in Indonesia to fill in the vacant position (See Below File)

We would like to invite the qualified candidates that meet our requirements to join our Walk In Interview event on:

Day / Date : Saturday & Sunday, 24th – 25th May 2008

Time : 09:00 AM – 05:00 PM

Venue : ZTE Indonesia, PT – The East Building, Lingkar Mega Kuningan Kav.E3.2 No.1 South Jakarta 12950

Event : Walk In Interview (Interview would be run in English and Mandarin)

Please bring your resume completely (CV, recent photograph, photocopy of ID Card, certificate and academic transcript) during the walk in interview process and please quote job reference code and the region code you wish to apply as a letter subject (e.g.: FAM-JKT) or you can send email to: hrindonesia@zte.com.cn Further information, you could contact +622125542606 Ext.2678 or Email at M.MirzaSaputra@zte.com.cn

Note : All-All Over Indonesia, JKT-Jakarta, MKS-Makasar, BJM-Banjarmasin, BLK-Balikpapan

P.S : You could invite your friend your colleague to join the Interview. Application MUST in English.

CDMA&GSM Network: MSS, BSS RF Engineers

(TSE-ALL)

· Bachelor Degree or above in Telecommunication, Electronics, electrical or equivalence.

· Minimum 2 years of experience in CDMA, GSM or IT, preferably with multinational telecommunication companies.

· Shall be able to work under stress to meet deadlines.

· Be responsible for project implementation and product maintenance

TECHNICIAN CDMA, GSM, SDH, Fixed network

(TECH-ALL)

  • Minimum 2 years of relevant work experience, preferably with multinational telecommunication companies
  • Conduct installation of telecommunications equipment
  • Terminal trouble shooting and repairing; Customer complaint dealing; Online customer technical support

OUTSOURCING PROGRAM MANAGER / OUTSOURCING ASSISTANT

(OPM / OA – JKT)

  • Bachelor’s Degree or above in management or Human resources with minimum 1 years experience in outsourcing or human resources management.

· Planning and manage all matters about outsourcing.

· Be able to communicate and cooperate well with others, continuous improvement orientation, a strong sense of responsibilities.

SERVICE SALES

(SS-JKT)

  • Bachelor, computer or communication industry relative
  • More than 1 year of maintenance experience or after-sales in communication industry
  • Able to work well independently, in large or small teams
  • Good communication skills, Commitment and self-motivation, ready to work in a challenging environment Fluent in both English written and orally

CUSTOMER SUPPORT MANAGER / CUSTOMER SUPPORT REP

(CSM / CSR – JKT)

· Has basic technical background to communicate with technical support

· Has background with customer service center especially call center preferred

· Has problem management and change management related work experience is an added advantage

· For Manager have minimum of 3 years working experience in related field

ADMIN ASSISTANT

(ADM-JKT)

  • Diploma (D-3) Degree major in administration, management or related discipline.
  • Proficiency in English is a must, and literate in basic computer skill
  • Mandarin language active for read & write.

SECRETARY & INTERPRETER

(SEC/INT-JKT)

  • Female below 30 years old.
  • Working experience at least 2 years in related field.
  • Have a diploma degree at least D3.
  • Responsible for Office administration work, translation, hotel & car reservation, etc.
  • Mandarin language active for read & write

OIL PALM PLANTATION MANAGER

(OPP-ALL)

  • Degree in Electrical Food Technology, Industrial Engineering or other Engineering is required.
  • At least 5 years experience in oil palm plantation business.
  • Familiar with knowledge from Land Preparation, Soil Analysis, Seed Origin & Botany, Palm Management to Factory Planning, CPO Processing.

HR SPECIALIST/ MANAGER

(HR-JKT)

  • Bachelor’s degree or above in HRM or management with a minimum of 5 years experience with at least 2 years in a similar function in a medium to large size organization
  • Minimum of 3 years working experience in HR
  • Current knowledge of all relevant Telecommunication/ IT related HR practices locally as well as internationally

PROJECT COORDINATOR

(PC-JKT)

· Degree in Electronics / Telecommunication / Project Management or equivalent.

· More than 3 years’ experience in telecom industry and as Project Coordinator.

· Assist PM to Manage; supervise overall delivery of the project and also to establish project governance and its deliverables, including financials and objectives.

PROJECT CONTROLLER

(PCR-JKT)

  • To prepare regular reports, gathering and summarizing data, information updates, departmental monthly.
  • Expenditure forecast and processing of expenses claims.
  • Provide administrative support
  • Working experience at least 2 years in related field.
  • Have a diploma degree at least D3.

DOCUMENT CONTROL

(DC-MKS/BJM/BLK)

· Organizes the day-to-day activities of documentation; ensures the information is updated daily.

· Ensures and control bank documents filed in connection with the company’s rules and settings.

· Data entry of database report and update consistently.

· Degree in Management / Administration is required

· At least 1 years experience in managing documentation and filling

LOGISTIC AND TRANSPORTATION

(LT-JKT)

· Degree in Logistics / Trade / Economics or equivalent.

· Strong communication and organizational skills and abilities to motivate others; experienced in project management.

· Supervise, control and adjust regional logistic operations in general; provide supports for the smooth implementation of business projects.

WAREHOUSE KEEPER

(WK-MKS/BJM/BLK)

· Degree in Logistics / Trade / Economics or equivalent.

· Strong communication and organizational skills and abilities to motivate others; experienced in project management.

· Take charge distribution equipment (BTS , BSC, MSC , HLR equipment) to the site.

· Manage inventory management for main warehouse, region warehouse, and spare part warehouse.

SENIOR CUSTOM CLEARANCE

(SCC-JKT)

  • Degree in Logistics / Trade / Economics or equivalent.
  • Over 3 years’ work experience in logistics / forwarders, especially have clearance custom experience.
  • Strong communication and organizational skills and abilities to motivate others and experienced in project management
  • Responsible for clearance custom until take out all cargo from custom.

PLN COORDINATOR

(PLN-MKS/BJM/BLK)

  • Having good connection with PLN / Power Government Company is preferred.
  • Degree in Electrical Engineering or other Engineering is required.
  • At least 1 years experience in PLN / Power Government Company.

PROJECT COMMERCIAL ASSISTANT

(PCA-JKT)

· Organize or invite public bidding invitation for purchasing production materials; set up bidding organizational guidelines, bid evaluation standards and conduct bidding result analysis and conclusion

· A Bachelor’s degree holder with in Trade or commercial contract laws.

· At least 2 years working experience related to international trade or international project bidding in the telecommunications industry is preferred.

· Good verbal and written communication skills in English as well as to converse in Mandarin will be an added value.

FINANCE & ACCOUNTING MANAGER

(FAM-JKT)

  • Hold bachelor degree or above from accounting/finance;
  • Minimum 5 years accounting experience in MNC including at least 3 years on management level;
  • Design the accounting policy based on Indonesia GAAP and CHINA GAAP;
  • Manage & supervise all activities in Accounting Dept, including GL, AR, AP, INV, FA, payroll, tax etc.

PURCHASING ASSISTANT MANAGER

(PAM-JKT)

  • Bachelor degree or above in Communication, Electronics ,trade, commercial or related discipline.
  • Over 3 years’ working experience of engineering management in the telecommunication industry, trade and commercial experience, technical work experience and the experience of subcontractors management.
  • Have Communication Networks knowledge, familiar with the flow of subcontractors’ management.

ACCOUNT MANAGER

(AM-JKT)

  • At least 3 years experience in managing key accounts and special projects from a telecommunication company.
  • Good communication, presentation, negotiation and leadership skills.
  • Plan and achieve sales target, account penetration, customer satisfaction and retention.
  • Analyze project proposals.
h1

Customer Support (CS) – Merimen

May 10, 2008

Merimen

We are a pioneer and a leading provider of business-to-business solutions for the insurance industry in the region. We pride ourselves in producing high-value, robust and adaptable solutions, designed and engineered to the highest standards. Currently, we are aggressively expanding both in terms of product-lines and geographical regions.

Our position of strength in the industry was achieved by a group of enthusiastic and talented individuals that have devoted their time and skills to the future of Merimen. We are committed to excellence in every facet of our business. While we are at it, we have fun along the way. We are now looking for individuals who shares our values and goals and who will play a pivotal role in the future expansion of our new business in Indonesia.

Customer Support (CS)

Responsibilities:

  • Give accurate, fast, & clear information/solution to customers.
  • Write down every activity related to customer feedback/complaints
  • Help solve customers’ problems. Suggested that problem solved in first encounter.
  • Follow up the problems (to customer).
  • Do administrative work connected to Support Centre activity

Requirements:

  • Male/Female, Single, max 27 years old
  • Minimum Diploma holder
  • Literate in computer and internet is a must
  • Having software knowledge is preferable
  • Have 1 years experience as Customer Service/Call centre
  • Self motivated, proactive, problem solving
  • Excellent interpersonal skill to manage customer.
  • Good command of English and Bahasa Indonesia
  • Team player with good communication and service oriented.

Interested candidates are requested to send in their complete CV in English and recent photograph to: agus@merimen.com